Media Markt Saves on Shipping

This translation was generated automatically.

http://www.mediamarkt.de/#checkout.shipment.localpickup

1. Pick up at your local Media Markt. Want to save on delivery costs? Simply order online and pick it up yourself at your local Media Markt right away.

Sounds nice, but unfortunately it isn’t. If the item you ordered isn’t in stock, it is shipped in its own DHL parcel from Metro’s e-business warehouse—only the destination is the Media Markt store instead of the customer’s address.

The FAQ is technically correct: the customer saves on shipping, but Metro doesn’t. The €2–3 business rate for the parcel goes to DHL.

The customer pays with a trip to the store and, hopefully, buys an overpriced accessory while there. If they think about it, they’ll feel fooled and order from Amazon next time.